In a surprising move, Adani Airport Holdings has terminated its partnership with DragonPass, a global airport lounge access provider, just a week after announcing the tie-up. The decision has been enforced with immediate effect, halting all DragonPass customer access to lounges at Adani-managed airports.
Confirming the development, an Adani Airport Holdings spokesperson stated, “Our association with DragonPass, which provided access to airport lounges, has been terminated with immediate effect. DragonPass customers will no longer have access to lounges at Adani-managed airports. This change will have no impact on the airport lounge and travel experience for other customers.”
This announcement follows the initial partnership that promised DragonPass users access to all Adani-operated lounges across major Indian airports, as well as select key lounges nationwide.
Change only affects DragonPass users
While the sudden termination has raised concerns among frequent fliers using DragonPass memberships, Adani Airport Holdings has clarified that the change only affects DragonPass users. Other lounge access arrangements and experiences at Adani airports will continue uninterrupted for passengers accessing lounges through alternative programs and memberships.
All about DragonPass
DragonPass, a China-based company, is a global platform that offers customers access to airport lounges, dining, and travel services at airports around the world. DragonPass operates across both domestic and international markets, catering to global travelers.The now-ended collaboration with Adani was intended to expand DragonPass’s reach in India through access to lounges operated by Adani Airport Holdings.
The company has not shared specific reasons for the termination, and DragonPass has yet to issue a public statement. The development marks an abrupt end to what was positioned as a strategic move to enhance passenger experience across India’s major airports.